The Catalyst Collective Loyalty Program T&C's

Subject to the terms and conditions set forth below, Members of The Catalyst Collective Loyalty Rewards Program will earn points in connection with the purchase of qualifying products and services at Body Catalyst.

Earning Rate

Members earn one (1) point for every dollar ($1) spent when they purchase qualifying services and products. Points are rounded to the nearest full dollar. 

For example, if you spend $649, you will receive 649 points. Points apply to account upon fully paid and closed invoices.

If a Member purchases a product during a promotion and the product comes with an additional free product or service, points will not be issued on the retail value of the free product or service.

Exclusions

Members earn loyalty points only on the purchase price of qualifying products or services at Body Catalyst locations. Points may not be redeemed for treatments. Similarly, any credits earned on the loyalty tier (eg: birthday credit) may not be used to pay off a package and is only redeemable on a single treatment; any balance left on a loyalty credit (ie: birthday credit) may not be rolled over.

Calculation of Loyalty points excludes payment by the Member for all gratuities and taxes, including without limitation, federal, state, and local taxes or use taxes.

For example, if a product that is normally $100 is on sale for $75, a Member will only earn points on the purchase price of $75.

The redemption of gift cards, any type of price adjustments, including returns, are not eligible for points.

Returns

Points earned for a purchase that is then the subject of a return, refund, returned check due to non-sufficient funds, or other credit will be deducted from the Member’s account in an amount equal to the points earned for the original transaction, including bonus points if applicable. 

Body Catalyst reserves the right to cancel, modify, or restrict Loyalty points or any aspect of the Program, including, without limitation, the point conversion ratio and the point expiration policy at any time. Any changes can be made without advance notice.

Body Catalyst may make these changes even though such changes may affect the Member’s ability to use points already accumulated.  You are responsible for remaining knowledgeable about the Program Terms and Conditions. A Member’s points balance, as reflected in Body Catalyst records shall be deemed correct.  Body Catalyst reserves the right to determine the amount of points in any Member’s account based on our internal records related to such Member’s account.  Body Catalyst assumes no responsibility for errors caused by incorrect Member information.  Your right to transfer points earned or granted under the Program is strictly limited. The sale of points is prohibited and may result in the confiscation or cancellation of your points as well as suspension or termination of your membership, which in each case shall be final and conclusive.

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